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Your opinion is very important to us, so please do not hesitate to contact us if you have any questions or comments. 

 


PRODUCTS
Washing instructions

Most of our products can be washed at 30°C. Do not tumble dry. For extended life span, follow the instructions in each product and wash inside-out. Washing your clothes at lower temperatures allows you to take better care of the fabric and the environment.

Size

You can find our measuring and size guide here...

Fabrics

Most of our fabrics are 100% organic - this goes for our color and dying process too. Read more...

 

COMPANY

Who is POPUPSHOP?

POPUPSHOP was founded in 2007 and now we introduce two new collections per year: Spring/Summer and Autumn/Winter. POPUPSHOP is the manifestation of our passion to create sustainable basic wear that is high on quality. Read more...


Where can I purchase POPUPSHOP's products?

Our products can be purchased on this website and in select stores around the world. For more information about specific locations and stores, please use our storefinder.

 

ORDERS
How can I track my order?

You will receive a tracking number so you are able to track your products.


How can I check my status and order?

You will receive an order confirmation via email, once you have placed your order. An additional e-mail will be sent to you once the order is ready for shipment. You can always check the status of your order by clicking on "my account" and by logging in using the email you used when placing your order.


What countries does POPUPSHOP you ship to?

POPUPSHOP ships internationally using UPS.


What types of payment do you offer?

You can pay using either PayPal or credit card; Visa, Visa/Dankort, Visa Electron, MasterCard, Maestro, JCB, American Express, Klarna, Sofra. Read more...

 

EXCHANGE/RETURN

If you are not satisfied with the product or if you receive a faulty delivery, please contact us at contact@popupshop.com and and we will help you with a free return label. You can read about rules and get more information about our exchange and return policy here...

 

SECURITY/CONFIDENTIALITY

We treat all information and personal data with utmost discretion. Read more...

 

CUSTOMER SERVICE

Please contact us for more information: contact@popupshop.com or +1 213 952 4060